ORDER FAQs
Q. Is there any special discount coupon available for prepaid orders?
Yes! Use Code ‘RASOISHOP5’ at checkout for 5% Extra Discount over and above other Discounts/Vouchers in case you choose to prepay.Q. When should I expect my order?
At RasoiShop, we try our best to service our customers at the earliest. For Prepaid Orders, the delivery time is typically 4 - 5 working days and for COD orders it is 5-6 working days. In select Pin Codes, we also offer Same Day Delivery!
Q. How do I pay for my order?
RasoiShop allows you to pay at your convenience with the following options
- Cash on Delivery (COD)
- All major Debit Cards
- All major Credit Cards
- All major Wallets like PayTM
- EMI option available
Q. How do I avail the EMI option?
- On Checkout, please select ''Pay Online''
- Once you press '"Complete Order", you will be directed to the payment gateway
- Please select the EMI option, your bank and proceed
Q. Is Gift Wrapping available?
Yes, on special request the product will be gift wrapped.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.